Legal
Last updated: April 2026
These Terms of Service ("Terms") govern your access to and use of the Attensus platform ("Service") provided by Keyton ApS ("Provider", "we", "us"). By creating an account or using the Service, you agree to these Terms.
Attensus is an operational forecasting platform that enables Customers to upload historical business data, configure forecasting models, and generate statistical forecasts. The Service includes:
The Service is provided as software-as-a-service and is accessible via modern web browsers.
The Service is intended for business use. By registering, you represent that you are at least 18 years old and have the authority to bind the Customer to these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at hello@attensus.com if you suspect unauthorized access.
You agree to provide accurate and complete information during registration and to keep your account information up to date.
The Service is available under the following plans:
All prices are exclusive of VAT (moms) unless stated otherwise.
Standard and Enterprise subscriptions are billed monthly in advance. Payment is due within 14 days of invoice date unless otherwise agreed in writing.
We may adjust pricing with at least 60 days' written notice. Price changes take effect at the start of the next billing period following the notice period.
You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:
The Customer retains all ownership rights to Customer Data. We acquire no rights to Customer Data beyond what is strictly necessary to provide and improve the Service for the Customer.
Forecast Output generated from Customer Data belongs to the Customer. We do not claim ownership of Forecast Output.
The Service, including all software, models, algorithms, interfaces, and documentation, is and remains the intellectual property of Keyton ApS. These Terms do not grant the Customer any rights to Provider IP beyond a limited, non-exclusive, non-transferable license to use the Service during the subscription term.
Customer Data is never used to train, improve, or benchmark models for other Customers. Each tenant's data is processed exclusively for that tenant.
If you provide suggestions, feature requests, or other feedback about the Service, we may use that feedback without restriction or obligation to you.
We target 99.9% monthly uptime for managed (Standard and Enterprise) plans, measured as the percentage of minutes in a calendar month during which the Service is operational.
Scheduled maintenance, force majeure events, and downtime caused by the Customer's systems or internet connectivity are excluded from uptime calculations.
Scheduled maintenance will be announced at least 48 hours in advance. We will make reasonable efforts to schedule maintenance during low-usage hours (typically weekends or evenings CET).
If monthly uptime falls below the target for Standard or Enterprise plans, Customers may request a service credit equal to 5% of that month's fees for each full percentage point below the target, up to a maximum of 30% of that month's fees. Credit requests must be submitted within 30 days of the affected month.
Forecasts generated by the Service are statistical estimates based on historical data and mathematical models. Forecasts are not guarantees of future outcomes. The Provider is not responsible for business decisions made on the basis of Forecast Output. Customers should apply their own judgment and domain expertise when interpreting forecasts.
The Provider's total aggregate liability arising from or related to these Terms or the Service shall not exceed the total fees paid by the Customer in the 12 months preceding the event giving rise to the claim.
In no event shall the Provider be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost revenue, lost data (except as covered by our backup obligations), or business interruption, regardless of the theory of liability.
Nothing in these Terms excludes or limits liability for fraud, gross negligence, willful misconduct, or death or personal injury caused by negligence, to the extent such exclusion or limitation is prohibited by applicable law.
The Customer shall indemnify and hold harmless Keyton ApS from any claims, damages, or expenses (including reasonable legal fees) arising from: (a) the Customer's violation of these Terms; (b) the Customer's upload of data in violation of applicable law; or (c) the Customer's use of Forecast Output.
Keyton ApS shall indemnify and hold harmless the Customer from any claims that the Service infringes a third party's intellectual property rights in the EU, provided the Customer promptly notifies us of the claim, grants us sole control of the defense, and cooperates with our defense.
Either party may terminate the service agreement with 30 days' written notice.
Either party may terminate immediately if the other party materially breaches these Terms and fails to cure the breach within 14 days of written notice.
Upon termination:
Sections 6 (Intellectual Property), 8 (Forecasts Are Estimates), 9 (Liability Limitations), 10 (Indemnification), and 14 (Governing Law) survive termination.
We process data in accordance with our Privacy Policy and applicable data protection law, including GDPR. For Customers whose use of the Service involves personal data, we offer a Data Processing Agreement in compliance with GDPR Article 28.
All data is stored and processed within the European Union (Hetzner Cloud, Falkenstein, Germany). See our GDPR Commitment for details on our security and privacy practices.
We may modify these Terms with at least 30 days' written notice. Notice will be provided via email to the account owner and/or through the platform. If you do not agree to the modified Terms, you may terminate your subscription before the changes take effect. Continued use of the Service after the effective date of modified Terms constitutes acceptance.
These Terms are governed by and construed in accordance with the laws of Denmark, without regard to conflict of law principles.
The parties shall attempt to resolve any dispute arising from these Terms through good-faith negotiation. If a dispute cannot be resolved through negotiation within 30 days, it shall be submitted to the exclusive jurisdiction of the Copenhagen City Court (Københavns Byret). Appeals shall be heard by the Eastern High Court (Østre Landsret).
These Terms, together with the Privacy Policy, Data Processing Agreement (if executed), and any order forms, constitute the entire agreement between the parties regarding the Service.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
The Customer may not assign these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets.
Failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
Neither party shall be liable for delays or failures in performance resulting from events beyond its reasonable control, including natural disasters, war, terrorism, pandemics, government actions, or widespread internet outages.
For questions about these Terms:
Keyton ApS CVR: 44301958 Copenhagen, Denmark